Privacy Policy - Nest Pilot
Last Updated: January 06, 2026
1. Introduction
Welcome to Nest Pilot("we," "us," or "our"), a property of DhiGrowth Business Pvt Ltd. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, Nest Pilot (the "App"). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.
2. Information We Collect
To provide our services, we collect information that identifies you or can be used to identify you. This includes:
Personal Data You Provide
- Registration Information: Name, email address, telephone number, and room/flat details.
- Identity Documents: Photos of ID proofs (e.g., Aadhaar) as required by property management for verification.
- Profile Information: Profile pictures and emergency contact details.
Media and Device Access
Camera and Photos: The App requires access to your camera and photo library to allow you to upload profile pictures and identity documents. We use the Android Photo Picker for media selection, ensuring we only access the specific images you choose to share.
- QR Code Scanning: Camera access is used to scan QR codes for quick registration and amenity booking (e.g., washing machines).
Data Collected Automatically
- Device Information: Device ID, model, manufacturer, and operating system version to ensure app compatibility and security.
3. How We Use Your Information
We use your information to operate and improve the PG management experience:
- To create and maintain your resident account.
- To process maintenance requests and "Issue Reports" by sharing relevant details with your building management.
- To manage rent payments, electricity billing, and transaction history (via secure providers like Razorpay).
- To send critical push notifications regarding bills, announcements, and issue status.
4. How We Share Your Information
- With Property Management: Your data (Name, Room, Reports) is shared with your PG/Hostel owner and staff to facilitate your stay.
- Third-Party Providers: We use cloud infrastructure (AWS/Google Cloud) and payment gateways (Razorpay). These partners access only the data needed to perform their services.
- Legal Compliance: We may disclose data if required by law or to protect the safety of our users.
5. Data Security
We implement industry-standard security measures to protect your data. However, please be aware that no storage or transmission method is 100% secure.
6. Account and Data Deletion
We respect your right to control your data. You can request the deletion of your account and all associated personal data at any time.
How to request deletion:
- In the App: Go to Profile Settings > Delete Account.
- Via Email: Send a request to dhigrowth1@gmail.com with the subject "Data Deletion Request".
Upon verification, we will deactivate your account and delete your personal data from our active databases within 30 days, unless a legal/financial obligation requires us to retain specific transaction records.
7. Contact Us
For any privacy-related questions, please contact us at: